MindFlow Orders
From conversation to confirmed order.
Customers order the way they talk — on WhatsApp, on the phone or on your website. MindFlow AI clarifies, confirms and sends the order to your team or system.
How Orders works
- Conversation
- Cart
- Confirmation
- Delivery updates
Try it
Customers Can Order Through Conversation.
Watch the example, then press “Try it yourself” to build your own order.
Hi, I'd like two large meals and one juice.
Absolutely. Would you like the meals with chicken or beef?
Chicken.
Great. Would you like delivery or pickup?
Delivery — same address as last time.
Order #MF10284 is confirmed. Total AED 101, arriving in about 35 minutes.
Try it: build your own order
- Received
- Confirmed
- Preparing
- On the way
- 2 ×Chicken Meal — LargeAED 78
- 1 ×Fresh JuiceAED 16
- Fulfilment
- Delivery — Business Bay, Dubai
- Subtotal
- AED 94
- Delivery
- AED 7
- Total
- AED 101
Illustrative menu & prices
Capabilities
Everything a great order-taker does — at every hour.
Understands requests
“Two large meals and a juice” becomes a structured order.
Asks clarifying questions
Sizes, options, extras and substitutions — only when needed.
Recommends options
Suggests available items, bundles and add-ons you choose.
Confirms quantities
Reads back the order so nothing gets lost.
Delivery or pickup
Captures address, area and timing — or pickup location.
Customer details
Saves name, phone and preferences for faster reorders.
Totals
Communicates prices and totals where your menu or store is integrated.
Confirmation
Sends an order summary on WhatsApp or SMS.
Updates your systems
Pushes orders to your POS, store or team where integrated.
After the order
Keep customers informed — automatically.
From confirmation to delivery, customers get timely updates in their language, and “where is my order?” questions answer themselves.
- 0 minOrder confirmed
Summary and total sent to the customer.
WhatsApp - 1 minTeam notified
Kitchen, store or dispatch receives the order.
Your system - 20 minOn the way
Customer gets a status update and ETA.
SMS - DeliveredFollow-up
A thank-you and an easy way to reorder or leave feedback.
WhatsApp
Who uses Orders
Made for businesses that take orders all day.
FAQ
Frequently asked questions.
Something else on your mind? Ask MindFlow AI or our team.
WhatsApp, phone calls (with MindFlow Voice), website chat and Instagram/Messenger messages.
Yes, where your menu, product catalog or store is integrated. Otherwise the AI confirms items and your team confirms the total.
MindFlowPlus is designed to connect with WooCommerce and Shopify for product questions, order assistance and order status. The exact setup is confirmed during onboarding.
Payment links can be shared where your payment provider supports it. MindFlowPlus does not store card details.
Built for businesses across the UAE
Your Customers Are Already Talking.
Make sure your business is ready to answer.
Arabic · English · Voice · WhatsApp · Orders · Appointments